Do you know that the Business Analysis phase of a software project needs to be planned as carefully, as the Development and QA ones?

The above is especially true if you are going to build really usable and understandable software.

We are oldcomers in full-cycle Business Analysis, and we have long been providing Business Analysis services to Telcos and other corporates. We communicate with our clients' business stakeholders, look into these companies' business needs, gain an in-depth understanding of these needs, develop an appropriate BA approach, perform Requirements Management, document the requirements, validate the resulting solution, and, even, adjust the transition requirements, as they get influenced by regulations-caused changes (such as, for example, the adoption of GDPR).

System Analysis Services
Business and System Analysis


Nevertheless, as unbeatable gurus in this area, our Business Analysis team can take the wand even in the middle of a software development process. For example, this can happen when your project is at a stalemate, and you, all of a sudden, realize that your developers are interpreting your requirements any way they want, while your testers are picking fights with them every 5 minutes, but fail to get the point of your real demands. Here, you can either call the fire department, or get emergency Business Analysis support.

And an additional superpower we have as Business Analysis services company is our vast experience in working with data bases using the SQL languages. This experience enables our BAs to find the right answers and solutions on their own, by just delving into your tangled data storages.

Business Analysis Provider

We can be your best choice as a provider of Business Analysis services because we are:

developer_boardAnalytically thinkingdeveloper_board

We launched our Business Analysis Services practice more than 10 years ago, solidified our experience with theory, and there are no unsolvable tasks for us now.

open_withCommunicative and easy-goingopen_with

Our personal qualities, work ethics, ability to always understand a client and, even, our sense of humor can, often, spare you an entire elicitation session. And, certainly, we never mind to facilitate our interactions with you through face-to-face communication.

trending_upProactive and self-organizedtrending_up

We're not used to just waiting for the next requirement workshop. Instead, we dig in and find the right answer

group_addTeam synergeticgroup_add

We are not just one single or two individual BAs, but a strong and closely knit team. We communicate and share knowledge and experience to always deliver the best results.

vertical_splitData Mining-savvyvertical_split

All of us have a technical IT background. We are well-familiar with data querying and modeling, which is, oftentimes, essential for gaining insights and making decisions.


We use a broad range of Business Analysis approaches and techniques:

To Elicit

To Analyze
an Enterprise

To Analyze and Prioritize

To Organize and Document

Document Analysis

Focus Groups



Requirements Workshops



Interface Analysis


Business Rules Analysis

Root Cause Analysis

SWOT Analysis


Functional Decomposition

Vendor Assessment

Business Rules Analysis

Functional Decomposition


Organization Modeling

Process Modeling

Scope Modeling

Decision Analysis

MoSCoW Analysis


Risk Analysis

Structured Walkthrough

Scenarios and Use-cases

User Stories with Acceptance Criteria

Mockups Preparing

Data Dictionary and Glossary

Problem Tracking (Coverage Matrix)

Metrics and Key Performance Indicators

Non-functional Requirements Analysis

Data Flow Diagrams

Data Modeling

State Diagrams

Sequence Diagrams

We use a broad range of Business Analysis approaches and techniques

Our Lead Business Analysis Experts

Business Analysis Expert

Oksana Shirayeva
BA Lead, Project Manager

Oksana has spent more than 15 years in the software development industry, 13 out of those as a Business and System Analyst. She has worked on a number of Telecom, Banking, AI and EAI client projects.

During the last several years, Oksana has held the position of a Project Manager and led SYTOSS’s large Business Analysis team. She takes a great interest in Artificial Intelligence and is an active member of the domestic AI community and a frequent participant in various AI events.

Oksana holds a MA degree in Automation Control and Artificial Intelligence Systems from Zhukovsky Kharkiv National Aerospace University.

Senior Business Analyst

Andrey Kolesnik
Senior Business Analyst

Andrey Kolesnik has been involved in implementing various Windows-to-Unix migration and software development projects since 2002.

He has more than 5 years of experience in C++/UNIX/Oracle development and more than 10 years of experience in Business and System Analysis in the areas of Billing, Customer Care and integration in complex corporate environments.

Andrey has contributed heavily to the optimization of our company’s software development and documentation creation processes. He is also a frequent participant in conferences and workshops, related to Business Analysis and Project Management.

Andrey Kolesnik holds a MA degree in Computing Systems Design from Kharkiv National University of Radioelectronics.

We Provide the Following Business Analysis Services:

Business Analysis Outsourcing

Requirement Management Services

Requirements Definition and Documentation

Solution Design and Validation

Just Tell Us About Your Project Needs!    

Just Tell Us About Your Project Needs!

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