Maintenance and Support

Developing or purchasing a software solution and integrating it into your corporate infrastructure are just the first two stages in the lifecycle of your software system.

From the day your software system goes live, you'll be faced with the need to start supporting, maintaining and properly "evolving" your application.

Defects, 3rd-party integration and infrastructure-related changes, performance issues, design errors and new requirements, necessitated by the ever evolving real-world environment,- all these things are haunting any software system throughout its evolution period.

During its entire lifecycle, any software system requires maintenance and support. This adds to its total cost of ownership and can, even, make it worthwhile to replace the system, if the maintenance costs skyrocket as it grows older.

According to some estimates, the maintenance costs for on-premises systems can reach a total of 40-80 % of their development costs. Some other estimates say that they amount to around 15-25% of the total purchase price per year. Generally, for a typical software system, the maintenance costs are estimated to be around 80-90% of the TCO.

With our attractive pricing solutions and our broad experience in the area of 3rd-party corporate software systems' maintenance and evolution, we are well-positioned to offer reliable maintenance, as well as 2nd- and 3rd-level support services for your evolving IT infrastructure.

WE OFFER:


  • 2nd- and 3rd-level support services

  • Different levels of support and multiple pricing and delivery options

  • Flexible Pricing (Time and Material)

  • Maintenance for the Entire Software Lifecycle

  • A highly professional, experienced and well-trained team to handle your project



Benefits of Software
Maintenance and Support
from SYTOSS include:


  • Mature processes for the provision of maintenance and support services for various 3rd-party systems.
  • Highly affordable prices.

  • Broad experience in proactive monitoring.

  • Well-established maintenance releases procedures.

  • Seamless integration with your organization's existing technical processes based on the results of multi-faceted analysis, performed by our Business Analysts.

Related Services

Business And System Analysis


SYTOSS is different from many software outsourcing providers in that our Business and System Analysis expertise is rooted in a number of complex implementation and system integration projects and dates back for years.

We employ and extremely strong team of Business and System Analysts who use a broadest range of Business Analysis tools and techniques to help companies such as yours better formulate and fulfill their business needs.


Read More

Application Integration Services


As a Telco software developer, we have been involved in a number of system integration efforts for over 10 years now and have amassed a tremendous amount of experience in the integration of various Enterprise software systems.

Our development team includes several skilled TIBCO developers who know how to integrate your software promptly, optimally, reliably and cost-effectively.


Read More

Software Development Outsourcing


Based in one of the world's best-known software outsourcing locations, SYTOSS offers full-cycle custom software development with a number of offshore benefits.

Our location, commitment, knowledge, expertise and experience can well make cooperation with us your outsourcing bonanza.


Read More

Latest Articles

Agile Software Development: How to Plan Sprints Better
Software Development , Enterprise Software Development

Agile Software Development: How to Plan Sprints Better

The number of Agile software development projects is very large and, continually, on the rise.

While different Agile development teams choose different Agile approaches, usually, there is a common question they are faced with: how much time should be devoted by an Agile development team to the planning of their Agile process?

Read More
Cloud Computing: How to Stop Reinventing the Wheel and Save Time and Money (Part 1)
Software Development , IT Outsourcing

Cloud Computing: How to Stop Reinventing the Wheel and Save Time and Money (Part 1)

As many businesses are unaware of the opportunities Cloud Computing brings, they continue spending money on what is already readily available, while also inadvertently extending their product’s time-to-market.

How can Cloud Computing help you develop a diverse range of functionality immeasurably faster and lots more cost-effectively?

Read More
Developing a Face Recognition System: How We’ve Done This and What We Have Learned along the Way
AI, Data Science and Neural Networks

Developing a Face Recognition System: How We’ve Done This and What We Have Learned along the Way

It Is Important to Know Not Only What You Can Expect of a Well-Developed Face Recognition System, but Also How You Can Maximize It’s Potential Through It’s Optimal Installation and Correct Use

Read More

Get in Touch with Us

We’d be delighted to hear from you, provide more information or discuss how we can be of assistance. Just drop us a line and we’ll get back to you in the shortest possible time. Thank you!
mail

Email us

sales@sytoss.com
info@sytoss.com

phone

Call us

+380 57 784 16 57
+380 57 784 16 59 (fax)

pin_drop

Find us at the office

9D, Nauky Ave,
61000 Kharkiv,
Ukraine

Contact Us

Please see our Privacy Policy